frequently asked questions

  • Please reach out as soon as possible to confirm availability for your event date. We want to make sure there is plenty of time to customize your event and reserve the specified time needed.

  • The photo booths and backdrops require 10×5 feet of space.

  • Having access to the venue wifi is strongly recommended.

  • Great news! The photo booth can be used both indoors and outdoors, as long as a power source is available. The photo booth cannot be used in a wet environment/rain.

  • A non-refundable deposit of 50% is due at the time of booking and the remaining 50% is due 14 days prior to the event.

    If you have a last minute booking (within 14 days) that we are able to accommodate, the full fee will be required at the time of booking and will be non-refundable.

  • We accept Zelle and credit/debit card payments. Card payments will be subject to a 3.5% fee.

  • Depending on the setup, preparation hours are typically 1 hour - 1.5 hours before your event start time and one hour after your booking end time.

  • No, setup time and breakdown are not deducted from rental hours.

    Setup and breakdown hours are typically one hour before your event start time and one hour after your booking end time.

  • If we’re able to stay longer, we’re happy to extend your time for an additional fee. We cannot guarantee that extending the time on the day of the event will be possible, so please reserve the full amount of time needed for your event during booking.

  • We will do our best to accommodate the change and reschedule when possible.

  • To make sure everything is running smoothly, we’ll need the following for operations:

    • Access to power outlets within 50 ft

    • Stable WiFi connection

    • At least one hour prior to the event for delivery and setup

    • At least 10×5 ft of space

  • Standard backdrops are white marble, black marble, or a solid curtain backdrop.

    Premium backdrops are flower walls, greenery walls, or shimmer walls made of large sequin panels.

  • Standard props are 2D signs that can be used in your photos.

    Premium props are higher quality items you can style yourself with, such as 90’s giant cell phones, microphones, sunglasses, feathered fans and boas, cowboy hats, beautiful headpieces, etc.

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