Frequently Asked Questions

  • Standard backdrops are white marble or black marble.

    Premium backdrops are 3D flower walls, greenery walls, or shimmer walls made of large sequin panels.

  • No, all booths include standard props which are 2D signs that can be used in your photos.

    BUT we recommend getting a package that includes them!

    Premium props are higher quality items you can style yourself with like giant 90’s cell phones, microphones, feathered fans and boas, cowboy hats, beautiful headpieces, etc.

  • Having access to the venue wifi is recommended, but not required.

  • The photo booth can be used both indoors and outdoors. Since we use our own power sources, the booth and printer are mobile and can be placed almost anywhere! The photo booth cannot be used outside in the rain.

  • Please reach out as soon as possible to confirm availability for your event date. We recommend at least 30 days in advance to ensure there is plenty of time to customize your event and confirm services.

    If your event is sooner than that, please contact us to confirm availability.

  • The photo booth and backdrop require 10×5 feet of space.

    If you are adding additional services that require setup such as our premium prop station or scrapbook station, additional space may be required.

  • To make sure everything is running smoothly, we’ll need:

    • At least one hour prior to the event for delivery and setup and up to one hour after the event to pack up

    • At least 10×5 ft of space. Additional space may be needed if adding on a keychain or scrapbook station

  • Setup starts at least one hour before your event start time and breakdown takes up to one hour after your booking end time.

  • A non-refundable deposit of 50% is due at the time of booking and the remaining 50% is due 14 days prior to the event.

    If you have a last minute booking (within 14 days) that we are able to accommodate, the full fee will be required at the time of booking and will be non-refundable.

  • We accept Zelle, Apple Cash, and Credit/Debit card payments. Card payments will be subject to a 3.5% processing fee.

  • If we’re able to stay longer, we’re happy to extend your time for an additional fee. We cannot guarantee extensions on the day of the event will be possible, so please reserve the full amount of time needed for your event when booking.

  • We will do our best to accommodate the change and reschedule when possible.

    All deposits are non-refundable.

  • Snap Haus Events serves the Whittier area, Temecula Valley and surrounding areas. If you’re unsure if we serve your location, send us a message!

  • Yes! We are proud to work with non-profit organizations and would love to work with your organization next. If the event is for a youth organization or non-profit, please email us at support@snaphausevents.com with your event info and organization details to get the best price.

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